Preorder item are not allow for simply return or refund unless the item was found wrongly sended/damage/wrong color/wrong item.
Change of mind is not allow for any return refund.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Drugstore will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 days after the confirmation.
After we confirm and allow you to return refund
Please return your purchase to the following address:
Drugstore
3-4-6 Lebuh Nipah 2 MK13
Sungai Nibong,11900 Penang
Please contact us at mydrugstorecustomerservice@gmail.com or 0162855948 if you have any questions or doubts.